California Privacy Notice
Last updated 16 July 2026
This notice supplements our Privacy Policy and applies only to California residents. It is provided under the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the "CCPA").
1. The short version
We do not sell your personal information. We do not share it for cross-context behavioural advertising. We do not use or disclose sensitive personal information for any purpose other than providing what you asked for. In the twelve months before the date above we have not sold or shared the personal information of any consumer, including anyone under 16.
2. Categories of personal information we collect
| Identifiers | Name, postal address, email address, telephone number, IP address. Collected: yes. |
|---|---|
| Customer records (Cal. Civ. Code § 1798.80) | Name, address, telephone number, payment confirmation details. Collected: yes. |
| Commercial information | Products viewed and purchased, order history, returns. Collected: yes. |
| Internet or network activity | Pages viewed, referring page, browser and device type. Collected: yes. |
| Geolocation data | Approximate region inferred from IP address only. Precise geolocation: no. |
| Sensitive personal information | None collected. We do not collect government identifiers, financial account log-ins, precise geolocation, racial or ethnic origin, religious beliefs, union membership, health data, genetic or biometric data, or the contents of your communications. |
| Biometric, audio, visual, employment, education, inferences | Not collected. We do not build profiles or draw inferences about your characteristics or preferences. |
3. Sources, purposes and disclosure
We collect this information directly from you, automatically from your use of the site, and from our payment processor and shipping carriers. We use it to fulfill and deliver your order, communicate with you about it, handle returns, prevent fraud, keep required business records, and — only with your opt-in — send marketing email.
For a business purpose, we disclose identifiers, customer records and commercial information to our payment processor, shipping carriers, hosting and email providers, and professional advisers. Each is bound by contract to use it only to perform services for us.
4. Retention
We keep each category only as long as necessary for the purpose it was collected: order records for seven years from the end of the relevant tax year, service correspondence for three years, marketing contacts until you unsubscribe, and server logs for a short rolling period.
5. Your California rights
- Right to know — the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties to whom we disclosed it, covering the preceding 12 months and, on request, beyond.
- Right to delete — deletion of personal information we hold about you, subject to the exceptions in the statute (for example, records we must keep for tax purposes or to complete a transaction you asked for).
- Right to correct — correction of inaccurate personal information.
- Right to opt out of sale or sharing — we do not sell or share personal information, so there is nothing to opt out of and we do not display a "Do Not Sell or Share My Personal Information" link. If that ever changes, this notice will be updated first and the link provided.
- Right to limit use of sensitive personal information — we do not collect sensitive personal information, so this right does not arise.
- Right to non-discrimination — we will never deny you goods or services, charge you a different price, or provide a different quality of service because you exercised any of these rights. We operate no financial incentive programs.
6. How to make a request
Email hello@remigrace.com with the subject line "California Privacy Request" and tell us which right you are exercising. We will acknowledge within 10 business days and respond within 45 days, extending once by a further 45 days where reasonably necessary, and we will tell you if we need the extension.
To protect your information we must verify who you are before we act. For most requests this means confirming the email address on file plus details of a recent order. For a request to know specific pieces of information we may ask for additional confirmation. We will not use anything you give us for verification for any other purpose.
7. Authorized agents
You may use an authorized agent. The agent must provide written, signed permission from you, and we may still contact you directly to confirm the request and verify your identity, unless the agent holds a valid power of attorney.
8. Minors
We do not knowingly collect personal information from consumers under 16, and we have not sold or shared the personal information of any consumer under 16.
9. Shine the Light
California Civil Code § 1798.83 permits residents to request details of personal information disclosed to third parties for their own direct marketing. We make no such disclosures.
10. Contact
Remi Grace® — California privacy requests: hello@remigrace.com. Postal address available on request.
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